Status and notifications

 

Smartix software supports built-in peripheral equipment diagnostics. Performing online monitoring of peripheral devices:

  • POS terminal
  • Online cash register (paper availability, connection with OFD)
  • Barcode scanner
  • Connection status
  • Hardware (OS version, processor model, motherboard, disk size, RAM, etc.)

System also supports sending notifications to responsible personnel about the current state of the equipment and malfunctions (SMS, e-mail, Telegram bot).

Timely sending of technical notifications allows to quickly respond to unstable equipment and minimizes serious failures of the entire network.

Downtime of customer’s self-service system is reduced, the level of availability and quality of services is increased.

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